"I won't sell you a property even if you beg me!"

Hello! My name is Tricia Scanlan and one of my main jobs here at Raine & Horne Kawana Waters is to help people with their various Real Estate queries and provide them with accurate responses.  So, if there's anything you need to know about real estate, or anything you need help with... I'm the person to speak with!

Why not check out these helpful tools..

Mortgage Calculator;  Finance Eligability Test;  Stamp Duty Calculator

You can reach me by email on tscanlan.kawana@rhq.com.au or on (07) 5477 7500. I will do everything I can to answer your query, or find the person who can.

Regards, Tricia

P.S  Please feel free to read our objectives below......

---

Our Aim...

... is to exceed our customer's expectations.. at all times.. whatever it takes!

Real Estate isn't just about property.. it's about people. What we think will make people, or our customers, happy is not always the case; so we take the time to ask them.  At every contact you have with Raine & Horne Kawana Waters, you can expect courtesy, respect, initiative, understanding, co-operation and helpfulness.

Our customers have told us that the following things are what is most important to them:

• Continuous communication and feedback

• A focus on the customer's needs at all time

• Promptness

• A positive attitude and an eagerness to help

• A 'low-pressure' sales approach

• Professionalism

• Honesty/Reliability

This is what we aim to deliver.. at all times.. whatever it takes!

Should you have any further questions

Your sales consultant is still your first point of contact, however, if you have general questions about our service, you can contact our Helpdesk (see above). 

Should you have a complaint

Even with the best of intentions, we can occasionally fall short of expectations. If you ever have a complaint or are dissatisfied in any way, please contact us so we can work with you to find a solution. All complaints are taken seriously and are treated with respect.